{"id":10388,"date":"2025-11-18T23:22:23","date_gmt":"2025-11-18T16:22:23","guid":{"rendered":"https:\/\/phukienmattroi.com\/index.php\/2025\/11\/18\/bai-dang-xin-loi-cua-samsung-khien-dan-tinh-chi-biet-vao-cuoi\/"},"modified":"2025-11-18T23:22:23","modified_gmt":"2025-11-18T16:22:23","slug":"bai-dang-xin-loi-cua-samsung-khien-dan-tinh-chi-biet-vao-cuoi","status":"publish","type":"post","link":"https:\/\/phukienmattroi.com\/index.php\/2025\/11\/18\/bai-dang-xin-loi-cua-samsung-khien-dan-tinh-chi-biet-vao-cuoi\/","title":{"rendered":"B\u00e0i \u0111\u0103ng xin l\u1ed7i c\u1ee7a Samsung khi\u1ebfn d\u00e2n t\u00ecnh ch\u1ec9 bi\u1ebft v\u00e0o c\u01b0\u1eddi."},"content":{"rendered":"


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M\u1edbi \u0111\u00e2y, m\u1ea1ng x\u00e3 h\u1ed9i lan truy\u1ec1n h\u00ecnh \u1ea3nh \u0111\u01b0\u1ee3c cho l\u00e0 “Official Apology Statement” (Tuy\u00ean b\u1ed1 xin l\u1ed7i ch\u00ednh th\u1ee9c) c\u1ee7a Samsung, v\u1edbi n\u1ed9i dung khi\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi ph\u1ea3i b\u1eadt c\u01b0\u1eddi. Thay v\u00ec xin l\u1ed7i v\u00ec l\u1ed7i k\u1ef9 thu\u1eadt hay s\u1ef1 c\u1ed1 s\u1ea3n ph\u1ea9m, h\u00e3ng c\u00f4ng ngh\u1ec7 H\u00e0n Qu\u1ed1c l\u1ea1i “xin l\u1ed7i” v\u00ec… c\u00e1c thi\u1ebft b\u1ecb c\u1ee7a m\u00ecnh ho\u1ea1t \u0111\u1ed9ng qu\u00e1 t\u1ed1t, \u0111\u1ebfn m\u1ee9c khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng b\u1ecb “nghi\u1ec7n” smartphone.<\/p>\n

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Trong b\u1ee9c \u1ea3nh, d\u00f2ng m\u1edf \u0111\u1ea7u vi\u1ebft trang tr\u1ecdng: “It has been brought to our attention that certain users have encountered significant issues while using our devices.”<\/i> – t\u1ea1m d\u1ecbch: “Ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c bi\u1ebft r\u1eb1ng m\u1ed9t s\u1ed1 ng\u01b0\u1eddi d\u00f9ng g\u1eb7p ph\u1ea3i nh\u1eefng v\u1ea5n \u0111\u1ec1 nghi\u00eam tr\u1ecdng khi s\u1eed d\u1ee5ng thi\u1ebft b\u1ecb c\u1ee7a ch\u00fang t\u00f4i.”<\/i> Nh\u01b0ng khi k\u00e9o xu\u1ed1ng, ng\u01b0\u1eddi \u0111\u1ecdc nh\u1eadn ra \u0111\u00e2y kh\u00f4ng ph\u1ea3i l\u1eddi xin l\u1ed7i th\u00f4ng th\u01b0\u1eddng. Samsung li\u1ec7t k\u00ea h\u00e0ng lo\u1ea1t “s\u1ef1 c\u1ed1” m\u00e0 h\u00e3ng ph\u1ea3i “ch\u1ecbu tr\u00e1ch nhi\u1ec7m”: tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o qu\u00e1 h\u1eefu \u00edch khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c th\u1eddi gian ch\u1ec9 \u0111\u1ec3… d\u00f9ng \u0111i\u1ec7n tho\u1ea1i nhi\u1ec1u h\u01a1n; camera qu\u00e1 m\u1ea1nh \u0111\u1ebfn m\u1ee9c “ng\u01b0\u1eddi d\u00f9ng gi\u1edd c\u00f3 th\u1ec3 zoom t\u1edbi nh\u1eefng ch\u00fa m\u00e8o \u1edf ba con ph\u1ed1 xa”;<\/i> m\u00e0n h\u00ecnh qu\u00e1 m\u01b0\u1ee3t khi\u1ebfn “kh\u00f4ng th\u1ec3 d\u1eebng xem phim”; <\/i>v\u00e0 thi\u1ebft b\u1ecb qu\u00e1 nhanh \u0111\u1ebfn m\u1ee9c “kh\u00f4ng c\u00f3 \u0111\u1ed9 tr\u1ec5 \u0111\u1ec3 k\u1ecbp suy ngh\u0129 v\u1ec1 cu\u1ed9c \u0111\u1eddi”.<\/i><\/p>\n

\u0110o\u1ea1n k\u1ebft c\u1ee7a b\u1ea3n “th\u01b0 xin l\u1ed7i” c\u00f2n ch\u1ed1t l\u1ea1i b\u1eb1ng l\u1eddi l\u1ebd \u0111\u1ea7y ch\u00e2m bi\u1ebfm: “We’re sorry for the next-level smooth performance and top-notch quality that make our Galaxy devices simply irresistible.” –<\/i>\u00a0“Ch\u00fang t\u00f4i xin l\u1ed7i v\u00ec hi\u1ec7u n\u0103ng m\u01b0\u1ee3t m\u00e0 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng h\u00e0ng \u0111\u1ea7u khi\u1ebfn thi\u1ebft b\u1ecb Galaxy tr\u1edf n\u00ean kh\u00f4ng th\u1ec3 c\u01b0\u1ee1ng l\u1ea1i.”<\/i><\/p>\n

C\u00f3 th\u1ec3 th\u1ea5y, ki\u1ec3u “xin l\u1ed7i v\u00ec t\u1ed1t qu\u00e1” n\u00e0y kh\u00f4ng ph\u1ea3i chuy\u1ec7n m\u1edbi trong gi\u1edbi marketing. Fujifilm \u1ea4n \u0110\u1ed9 m\u1edbi \u0111\u00e2y t\u1eebng t\u1ea1o n\u00ean hi\u1ec7u \u1ee9ng t\u01b0\u01a1ng t\u1ef1 khi \u0111\u0103ng t\u1ea3i “Official Apology Statement” c\u1ee7a ri\u00eang h\u1ecd v\u00e0o \u0111\u1ea7u th\u00e1ng 11. Trong \u0111\u00f3, h\u00e3ng m\u00e1y \u1ea3nh Nh\u1eadt B\u1ea3n “th\u00e0nh kh\u1ea9n” nh\u1eadn l\u1ed7i v\u00ec khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng say m\u00ea nhi\u1ebfp \u1ea3nh \u0111\u1ebfn m\u1ee9c b\u1ecb ng\u01b0\u1eddi th\u00e2n ph\u00e0n n\u00e0n. “M\u1ed9t s\u1ed1 ng\u01b0\u1eddi ch\u1ec9 \u0111\u1ecbnh ra ch\u1ee3 m\u1ed9t l\u00e1t, nh\u01b0ng cu\u1ed1i c\u00f9ng bi\u1ebfn n\u00f3 th\u00e0nh bu\u1ed5i ch\u1ee5p \u1ea3nh k\u00e9o d\u00e0i h\u00e0ng gi\u1edd, \u0111\u00fang v\u00e0o gi\u1edd v\u00e0ng”<\/i>, b\u1ea3n tuy\u00ean b\u1ed1 vi\u1ebft. C\u00f3 ng\u01b0\u1eddi l\u1ea1i “ch\u1ec9 ng\u1ed3i tr\u00ean gh\u1ebf sofa, v\u1eb7n n\u00fam ch\u1ec9nh m\u00e1y \u1ea3nh d\u00f9 \u0111ang t\u1eaft, ch\u1ec9 \u0111\u1ec3 c\u1ea3m nh\u1eadn c\u1ea3m gi\u00e1c ch\u1ea1m”<\/i>, hay “d\u00e0nh h\u00e0ng gi\u1edd ng\u1eafm \u1ea3nh ch\u1ee5p th\u1eb3ng t\u1eeb m\u00e1y \u0111\u1ebfn qu\u00ean c\u1ea3 m\u1edf ph\u1ea7n m\u1ec1m ch\u1ec9nh s\u1eeda.”<\/i><\/span><\/p>\n

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Chi\u1ebfn d\u1ecbch c\u1ee7a Fujifilm \u0111\u01b0\u1ee3c gi\u1edbi truy\u1ec1n th\u00f4ng qu\u1ed1c t\u1ebf ca ng\u1ee3i v\u00ec t\u00ednh h\u00e0i h\u01b0\u1edbc v\u00e0 s\u1ef1 th\u00f4ng minh trong c\u00e1ch k\u1ec3 chuy\u1ec7n. Thay v\u00ec qu\u1ea3ng c\u00e1o tr\u1ef1c ti\u1ebfp cho t\u00ednh n\u0103ng, h\u00e3ng ch\u1ecdn c\u00e1ch bi\u1ebfn “r\u1eafc r\u1ed1i” c\u1ee7a ng\u01b0\u1eddi d\u00f9ng th\u00e0nh m\u1ed9t l\u1eddi xin l\u1ed7i n\u1eeda th\u1eadt n\u1eeda \u0111\u00f9a. C\u1ee5m t\u1eeb “We sincerely apologize for making photography this awesome” (“Ch\u00fang t\u00f4i xin l\u1ed7i v\u00ec \u0111\u00e3 khi\u1ebfn vi\u1ec7c ch\u1ee5p \u1ea3nh tr\u1edf n\u00ean tuy\u1ec7t v\u1eddi \u0111\u1ebfn th\u1ebf”)<\/i> \u0111\u01b0\u1ee3c chia s\u1ebb r\u1ed9ng r\u00e3i, mang l\u1ea1i cho th\u01b0\u01a1ng hi\u1ec7u h\u00ecnh \u1ea3nh g\u1ea7n g\u0169i, vui t\u00ednh v\u00e0 bi\u1ebft t\u1ef1 gi\u1ec5u.<\/p>\n

\u0110\u1eb1ng sau l\u1ed1i n\u00f3i d\u00ed d\u1ecfm \u1ea5y l\u00e0 m\u1ed9t chi\u1ebfn thu\u1eadt r\u00f5 r\u00e0ng: “xin l\u1ed7i” l\u00e0 t\u1eeb kh\u00f3a g\u00e2y ch\u00fa \u00fd nhanh h\u01a1n b\u1ea5t k\u1ef3 ti\u00eau \u0111\u1ec1 qu\u1ea3ng c\u00e1o n\u00e0o kh\u00e1c. Trong th\u1eddi \u0111\u1ea1i ng\u01b0\u1eddi d\u00f9ng \u0111\u00e3 qu\u00e1 m\u1ec7t m\u1ecfi v\u1edbi c\u00e1c th\u00f4ng \u0111i\u1ec7p “m\u1ea1nh m\u1ebd”, “\u0111\u1ed9t ph\u00e1”, “\u0111\u1ec9nh cao”, th\u00ec m\u1ed9t l\u1eddi “xin l\u1ed7i” \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y theo phong c\u00e1ch nghi\u00eam t\u00fac nh\u01b0ng n\u1ed9i dung \u0111\u1ea3o ng\u01b0\u1ee3c l\u1ea1i d\u1ec5 t\u1ea1o hi\u1ec7u \u1ee9ng lan truy\u1ec1n. B\u1ea3n th\u00e2n s\u1ef1 \u0111\u1ed1i l\u1eadp gi\u1eefa h\u00ecnh th\u1ee9c trang tr\u1ecdng v\u00e0 n\u1ed9i dung ch\u00e2m bi\u1ebfm ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 khi\u1ebfn ng\u01b0\u1eddi \u0111\u1ecdc m\u1ec9m c\u01b0\u1eddi v\u00e0 ghi nh\u1edb th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n

\u0110\u00e2y c\u00f3 th\u1ec3 l\u00e0 n\u1ed7 l\u1ef1c “b\u1eaft trend” theo phong c\u00e1ch Fujifilm c\u1ee7a Samsung khi s\u1eed d\u1ee5ng ch\u00ednh c\u1ea3m gi\u00e1c ph\u1ee5 thu\u1ed9c c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u00e0o \u0111i\u1ec7n tho\u1ea1i l\u00e0m ch\u1ea5t li\u1ec7u k\u1ec3 chuy\u1ec7n. B\u1edfi trong th\u1eddi \u0111\u1ea1i m\u00e0n h\u00ecnh ng\u00e0y c\u00e0ng m\u01b0\u1ee3t, AI ng\u00e0y c\u00e0ng th\u00f4ng minh v\u00e0 camera zoom t\u1edbi m\u1ee9c “th\u1ea5y \u0111\u01b0\u1ee3c c\u1ea3 m\u00e8o h\u00e0ng x\u00f3m”, vi\u1ec7c ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng r\u1eddi m\u1eaft kh\u1ecfi smartphone ch\u1eb3ng c\u00f2n xa l\u1ea1. “Xin l\u1ed7i v\u00ec l\u00e0m b\u1ea1n nghi\u1ec7n” c\u00f3 th\u1ec3 v\u1eeba l\u00e0 c\u00e2u \u0111\u00f9a, v\u1eeba l\u00e0 s\u1ef1 th\u1eadt.<\/p>\n

T\u1ea5t nhi\u00ean, kh\u00f4ng ph\u1ea3i ai c\u0169ng d\u1ec5 ch\u1ecbu v\u1edbi ki\u1ec3u ti\u1ebfp c\u1eadn n\u00e0y. M\u1ed9t s\u1ed1 \u00fd ki\u1ebfn cho r\u1eb1ng d\u1ea1ng chi\u1ebfn d\u1ecbch “sorry-not-sorry” (xin l\u1ed7i nh\u01b0ng th\u1eadt ra kh\u00f4ng xin l\u1ed7i) c\u00f3 th\u1ec3 khi\u1ebfn th\u01b0\u01a1ng hi\u1ec7u tr\u1edf n\u00ean qu\u00e1 t\u1ef1 tin, th\u1eadm ch\u00ed tr\u1ecbch th\u01b0\u1ee3ng n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c tri\u1ec3n khai kh\u00e9o l\u00e9o. Nh\u01b0ng v\u1edbi th\u1ecb tr\u01b0\u1eddng tr\u1ebb trung, y\u00eau s\u1ef1 s\u00e1ng t\u1ea1o nh\u01b0 \u1ea4n \u0110\u1ed9 hay khu v\u1ef1c \u0110\u00f4ng Nam \u00c1, vi\u1ec7c bi\u1ebfn “l\u1eddi xin l\u1ed7i” th\u00e0nh “l\u1eddi khen b\u1ea3n th\u00e2n” l\u1ea1i l\u00e0 c\u00e1ch thu h\u00fat s\u1ef1 ch\u00fa \u00fd hi\u1ec7u qu\u1ea3 h\u01a1n b\u1ea5t k\u1ef3 banner qu\u1ea3ng c\u00e1o n\u00e0o.<\/p>\n

D\u00f9 sao th\u00ec th\u00f4ng \u0111i\u1ec7p \u0111\u1eb1ng sau n\u00f3 v\u1eabn \u0111\u1ee7 s\u1ee9c khi\u1ebfn ng\u01b0\u1eddi ta m\u1ec9m c\u01b0\u1eddi. Trong th\u1ebf gi\u1edbi n\u01a1i m\u1ecdi h\u00e3ng \u0111\u1ec1u c\u1ed1 h\u00e9t th\u1eadt to r\u1eb1ng s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh “\u0111\u1ec9nh nh\u1ea5t”, m\u1ed9t l\u1eddi “xin l\u1ed7i v\u00ec t\u1ed1t qu\u00e1” nghe v\u1eeba nh\u1eb9 nh\u00e0ng, v\u1eeba t\u1ef1 tin. V\u00e0 bi\u1ebft \u0111\u00e2u, l\u1ea7n t\u1edbi khi b\u1ea1n m\u1ea3i m\u00ea zoom m\u00e8o nh\u00e0 h\u00e0ng x\u00f3m hay vu\u1ed1t m\u00e0n h\u00ecnh m\u00e3i kh\u00f4ng d\u1eebng, b\u1ea1n c\u0169ng s\u1ebd th\u1ea5y m\u00ecnh n\u1eb1m trong s\u1ed1 “n\u1ea1n nh\u00e2n” m\u00e0 c\u00e1c h\u00e3ng c\u00f4ng ngh\u1ec7 \u0111ang “xin l\u1ed7i” \u0111\u1ea5y.<\/p>\n

11 gi\u00e2y viral nh\u1ea5t l\u00fac n\u00e0y c\u1ee7a Ch\u1ee7 t\u1ecbch Samsung<\/div>\n

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M\u1edbi \u0111\u00e2y, m\u1ea1ng x\u00e3 h\u1ed9i lan truy\u1ec1n h\u00ecnh \u1ea3nh \u0111\u01b0\u1ee3c cho l\u00e0 “Official Apology Statement” (Tuy\u00ean b\u1ed1 xin l\u1ed7i ch\u00ednh th\u1ee9c) c\u1ee7a Samsung, v\u1edbi n\u1ed9i dung khi\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi ph\u1ea3i<\/p>\n","protected":false},"author":1,"featured_media":10389,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[141],"tags":[],"class_list":["post-10388","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cong-nghe"],"yoast_head":"\nB\u00e0i \u0111\u0103ng xin l\u1ed7i c\u1ee7a Samsung khi\u1ebfn d\u00e2n t\u00ecnh ch\u1ec9 bi\u1ebft v\u00e0o c\u01b0\u1eddi. - Ph\u1ee5 Ki\u1ec7n M\u1eb7t Tr\u1eddi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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